Terms of Service

Terms of Service

Last Updated: March 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, software, services, and systems operated by Process Beacon (“Company”, “we”, “our”, or “us”).

By accessing this website, using our services, providing your contact information, signing a Statement of Work (“SOW”), paying an invoice, or using any systems developed by the Company, you (“Client”, “User”, “you”, or “your”) agree to be bound by these Terms of Service.

If you do not agree with these Terms, you should discontinue use of the Site and services.

1. Consent for Communication

By providing your phone number and email, you grant explicit consent for Process Beacon, along with its affiliates, agents, and service providers, to contact you about products or services.

This may include:

• automated calls
• prerecorded or artificial voice calls
• SMS or MMS text messages
• email communications

These communications may occur even if your number appears on corporate, state, national, or other Do Not Contact lists.

Opting out may be done at any time by contacting us via email.

This consent is not mandatory for any purchase, and standard message and data rates may apply depending on your mobile carrier.

You also agree to our SMS Terms, Privacy Policy, and Terms of Use.

All phone and email communications may be recorded for quality assurance and training purposes.

2. General Usage

By using this website (the “Site”), owned by Process Beacon, you agree to comply with these Terms of Service, our Privacy Policy, and any additional terms applicable to certain sections of the Site or services.

Your use of the Site constitutes your acceptance of these Terms.

We may update these Terms periodically, and updates become effective upon posting on the Site.

3. Services

The Company provides technology consulting and development services which may include but are not limited to:

• custom software development
• CRM systems
• AI agents and automation systems
• API integrations
• workflow automation
• cloud infrastructure configuration
• database architecture
• technical consulting

Specific services, deliverables, timelines, and pricing may be defined within a Statement of Work (SOW) or similar agreement.

4. Payments

Payment terms for services will be defined within applicable agreements such as a Statement of Work.

Unless otherwise stated:

• payment may be required before work begins
• services may be paused if payment is not received
• deliverables may be withheld until payment obligations are fulfilled

5. Refund Policy

Custom development services are non-refundable once development begins.

If a project is cancelled before development begins, a refund may be issued at the sole discretion of Process Beacon.

Refund policies for specific services, events, or products may be stated separately.

6. Intellectual Property Rights

All materials available on this Site are the property of Process Beacon and/or its affiliates, partners, or licensors.

These materials are protected under intellectual property laws including copyright, trademark, and other proprietary rights.

Limited License to Users

This Site and its contents are intended solely for personal, noncommercial use.

Users are granted a limited license to access and use the Site for lawful purposes.

Unauthorized use, modification, reproduction, distribution, or commercial exploitation of Site materials is strictly prohibited.

7. User Content License

Any material submitted to us through the Site or other channels grants Process Beacon a royalty-free, perpetual, worldwide license to use, modify, reproduce, distribute, and display that material.

Submissions must be:

• your original work
• submitted with the owner's permission

Submissions are considered “work made for hire”, with all rights belonging to Process Beacon.

8. Use Limitations and Linking

You may link to our Site provided that the link does not imply sponsorship or endorsement by Process Beacon.

Without written consent, you may not:

• frame Site pages
• mirror Site content
• embed Site content on another website

9. Third-Party Links

The Site may contain links to third-party websites or services.

These links are provided for convenience only.

Process Beacon does not endorse or control these third-party sites and is not responsible for:

• third-party content
• products
• services
• policies

10. Online Commerce

Transactions conducted with third parties through our Site are solely between you and the third party.

Process Beacon is not responsible for:

• third-party transactions
• product delivery
• payment processing errors
• disputes between users and third parties

Purchases made through the Site are intended for personal use only.

11. Interactive Features

If the Site includes forums, comment sections, messaging features, or other interactive areas, users are responsible for their own postings.

Process Beacon reserves the right to remove or edit user content at its discretion.

The Company is not responsible for user-generated content.

12. Registration and Passwords

If account registration is required to access certain services:

• users must provide accurate information
• users are responsible for maintaining the confidentiality of their login credentials
• users are responsible for all activity under their account

13. Artificial Intelligence Systems

Some services may involve artificial intelligence systems.

AI-generated outputs may be:

• inaccurate
• incomplete
• misleading

AI systems should not be relied upon for legal, medical, financial, or regulatory decisions.

Users are responsible for reviewing all outputs before relying on them.

14. Disclaimers and Liability

The Site and its contents are provided “as is” without warranties of any kind.

We make no guarantees regarding:

• uptime
• accuracy
• reliability
• uninterrupted service

To the fullest extent permitted by law, Process Beacon shall not be liable for any damages arising from the use of the Site or services.

15. Limitation of Liability

We shall not be liable for:

• lost profits
• lost revenue
• data loss
• automation errors
• service interruptions

Total liability shall not exceed the amount paid for services related to the claim.

16. Termination

Process Beacon reserves the right to terminate or suspend access to the Site or services at its discretion.

Termination may occur if users violate these Terms or engage in unlawful activity.

Refund policies for specific services or events may be stated separately.

17. DMCA and Copyright

For copyright concerns under the Digital Millennium Copyright Act (DMCA), please contact Process Beacon.

Notices should include:

• identification of the copyrighted work
• location of the infringing content
• contact information of the complaining party

18. Dispute Resolution and Jurisdiction

Any disputes or claims related to the Site or services must be resolved through binding arbitration in the jurisdiction of:

/

These Terms are governed by the laws of:

/

19. Policy Changes

Process Beacon reserves the right to modify this policy at any time.

Updates will be posted on our website.

Continued use of the Site or services constitutes acceptance of the updated Terms.